Customer Reviews

Rancho Cucamonga, CA

Always great service. Kind and professional staff.

Adrianna West

AC Repair, near Ontario, CA

I have 100% trust in these guys. They are always looking out for my best interest. Pricing is very fair

Eric RASCON

Car & Truck Care, near Rancho Cucamonga, CA

Great, dependable & honest service. Reasonable and fair pricing. Expert mechanics who work professionally. Been coming here for years and would not go anywhere else.

Javier C. Mendoza

Great shop to take your vehicle too . Honest , knowledgeable and extremely helpful . Mike , Jacob & the entire team . Thankyou ?

sunita dizon

Brakes, near Rancho Cucamonga, CA

Quick and easy process! Jacob has amazing service! I would highly recommend this place to everyone. Hands down best experience ever!

Cathy

Car & Truck Care, near Rancho Cucamonga, CA

I rate the Brake Professionals with 5 stars because of their excellent service and honest assessment for their customers. I've been utilizing the Brake Professionals for approximately 5 years and my experience with them has been nothing but excellent. Excellent customer service. Excellent repair service. I'd recommend them for all of your automotive needs.

Micah Sims

I took my car to the brake professional and let me say this is the best shop with the best customer service, hands down. Michael and James were attentive and communicated everything going on with my vehicle. Oh and how refreshing to see a woman at the front desk, Alia, was so nice and made our experience even more pleasant. Definitely will be coming back

Aracely Esparza

Miscellaneous Services, near Rancho Cucamonga, CA

Always a great experience with Brake Pros. They always take care of my vehicles without any issues. They remain very professional and reliable with great customer service. I appreciate the work they do and I recommend them highly.

Nathan Alexander

Rancho Cucamonga, California

Great professional service! Waited while oil change was being done and was completed in the promised timeframe.

Albert Aguilar

General Services, near Rancho Cucamonga, Ca

I have been going to these guys for over a decade for any of our car needs. Always amazing, honest, and nice. I would never recommend any other places.

Kerri L

Brakes, near Rancho Cucamonga, California

Excelente servicio, precio razonable y muy amables en su trato.

Edwin

Rancho Cucamonga, CA

Excellent service. Jacob is awesome. Very professional and honest. Always bring my whole families cars to him all the time.

Rebecca Elliott

Engine Maintenance, near Rancho Cucamonga, CA

This place is amazing! Our family has been going here for years and I've recently need fuel line repairs. Solid spot to get anything done to your vehicles, highly recommended.

Daniel

I took my BMW to Jacob and his team and I've never had a better experience at a shop! Extremely courteous, professional and I got my car back in a reasonable amount of time!

Daniel Padilla

First time Saturday walk in for breaks! Received AMAZING SERVICE AND HIGHLY RECOMMEND! These guys go above and beyond! THANK YOU

Simone Green

Brake Professionals is our go-to mechanic shop for reliable and honest service. With a team of skilled technicians, they prioritize quality workmanship and transparent communication. Whether you need routine maintenance or major repairs, you can trust Brake Professionals to treat your car with the utmost care and integrity. Their commitment to excellence ensures your vehicle runs smoothly and safely, making them a top choice for all your automotive needs. They are the most honest around!! Check them out

Sarah Andrade

I personally been going here for the last 15 years very professional get things done right away prices of pretty reasonable they do more than brakes I do recommend them I just suggest if you need something done get there early cuz I do get very busy and they're not open on Sundays

Michael John

Left my car at 8 a.m. for a brake inspection and fixing and it was done by 11 a.m. - Great price - Fast service - Good communication and explanation of service to be done - Initial inspection/diagnosis was free

mpalomaresolivares

I Bring All My Cars For The Last Several Years, (Honda Lexus, Chevrolet, Nissan) They So ALL THE FACTORY MAINTENANCE For About 40% Cheaper Than The Dealerships Service Departments I HIGHLY RECOMMEND BRAKE PROFESSIONALS!!! Thanks Men!!!

MannyO O'Campo

I came in 2 hours before closing time so I assumed I wouldn't have time to get my brakes fixed. I encountered Jacob at the front desk and he swiftly inspected my brakes and told me what needed to be done. He then told me what was the best options for my situation, instead of trying to do what ever is going to get the most money out of me. I truly appreciate that and I look forward to getting all future brake repairs at this establishment I was out by closing time and the price was very affordable. 5 stars

Daimion Gandy

I recommend this place to everyone

Oscar Encinas

Fixed my Murano oil leak. Did a great job at a great price. Super happy with them.

John Fobel

Brakes

I went here and the owner was 100% with me the whole time pertaining to what was going on with my brakes. I found out they did oil changes too and I said bet, sir you just gained a new customer for life! I will only be going here moving forward.

Diara Fowler

Very friendly and professional. Reasonable price

Jeannette Sosa

Honest, trustworthy, extremely knowledgeable about thier mechanical craft. Will not cheat you and have you spend unnecessary money and still have a problem !. We all dread going to the auto repair shop but at least going to Brake Professionals they make your experience as pleasant as possible. Guaranteed moving forward you will only want these amazing guys to work on your vehicles.!!! Oh how can I forget. The bathroom spectacularly CLEAN every part of it!!

bossy boop

Great service. I will definitely come back again.

Aung Zaw Hein

Best place in town! Friendly, HONEST, and a fair price! That's extremely rare these days. We will only take our cars here.

Bart Kennedy

We went because my mother referred us to this business for a oil change. They did a excellent job. They told us it would be a couple hours before they can take us but we only waited 30 minutes...They got the job done good. EXCELLENT! EXCELLENT! customer service. I love that they are honest professionals. They gained a new customer.

Agustina Romero

Brakes, near Ontario, CA

Had emergency brake issue while traveling in Ontario. Brake Professional was chosen because of positive reviews, the fact they were near our hotel and open on Saturdays. The staff was polite, friendly, professional, shop was clean and well-kept. Diagnostic and repair (replacing front brake pads) all done within 2 hours and at a totally fair price (even knocked some of the cost off). Highly recommended to any in the area who need car repair!

Kevin Nickelson

Brakes

I brought my Tahoe in on Friday with no appointment or call ahead. They took my car right in and had the brakes fixed in no time. I also had an oil change and tire rotation so they do much more than brakes. Price and service both 5 stars.

Ryan H

Jacob is a great customer service specialist. He was able to answer any questions I had and was able to explain to me in detail the problems I had and what they did to correct it. I highly recommend coming here, been coming for a while and will continue to give them my business!!

Roger Vargas

The best brake people in town!
Brakes

Several people recommended that I come here a little less than a year ago to get my brakes done and I have been meaning to write a stellar review for the longest time. As you read through the reviews the thing you'll see the most and I will reiterate is their honesty which is just so hard to find these days in an auto shop. They are up front with their pricing and they will tell you right away what you need and exactly how much it costs and what they charge for labor. Period. No extras. It's amazing! I came back here today because of a weird squeak and they took my car back and fixed the squeak right away - they are just the best! 10/10 I highly recommend them for brakes and any other services! The best thing about coming here is that you know you're going to get an honest deal. They are up front about what you need and don't try to give you things you don't need. Honest mechanics are one in a million so just come here for your brakes and oil changes! Come early because they don't take appointments and it's first come first served. Absolutely phenomenal customer service.

Heather Dhennin

Engine & Transmission

I've taken my car to Brake Professional for about 2 years now and I love them. Unfortunately my engine is busted and we're very honest that it would be too expensive to replace. I'd much prefer to have them replace the engine than get a new car- that's how much I appreciate their service.

Akua Bisa

European & Import Vehicle Repair

Honest, Reliable and Straight Forward. Jacob was straight forward and honest on what needed to be done with our Infiniti JX35. We've had it repaired in another shop 2x and the car keeps shuddering, finally Jacob gave us the low down as to what's causing this issue. We told him it should be under warranty from the other shop, so he gave us instructions on needs to be done. We were willing to pay for the inspection but truly was helpful as he didn't charge us. From this point on, we are going to bring our cars here. Highly recommended! Thank you Brake Pro and Jacob!

Mae O

Service you can trust. You can always count on them doing things correctly.

Eric Rascon

Always fair priced and professional in all the work they do.

John H

Brakes

My granddaughter told me her brakes were making a grinding noise so I took her vehicle to Brake Professional and Jacob assisted me...Jacob and his techs inspected the brakes and found the front disc pads were good 75% and the rear pads were at 25% and all 4 rotors were in good shape.. Jacob was very honest and since this is my granddaughters vehicle I would have paid for all four brakes so I asked for the rear pad replacement at a very fair price for parts and labor and work was done quickly...I highly recommend Brake professional....Please ask for Jacob and yes I am a repeat customer exactly because of the excellent customer service, fair prices and quality work.

Robert Saldana

I've been to a few mechanics in the area, Brake Professional's are by far the best in the area. Fairly priced, friendly, professional, quality work. They get the job done right the first time!

Lisa Fisher

Brakes

Jacob was thoroughly helpful although they do not take appointments only as first come first serve they still managed to get me in the same day without too long of a wait. I had front rotors and brakes done and the pricing was fair and he explained every detail of what I needed as well as not pushing services upon me and even suggested that I shop around if I would like to but I opted to get the service done and I'm so glad I did very convenient and they are pretty good guys there with a clean restroom lol that's a first at an auto shop for me kudos! I feel confident that they will take very good care of me for all my automotive needs. Thanks!

Kesanee N

Super nice, and great communication.

Trisha Amezcua

The service was great and affordable.

Candi Bayless

Excellent Work

I had a good experience... I'll keep using them. I like them better than the last place I used.

Shelby C.

Honest and Dependable
Brakes

My daughters brakes were squeaking so I emailed for a ballpark figure for brake pads and rotors. The price seemed fair so she took the car in. The tech looked at the pads and rotors and said they were fine, just had some glazing on the pads. He could have easily replaced the pads and rotors and made about $400. I appreciate his honesty.

Mike B.

Highly Recommended
Expired Warranty Care

This place is awesome and helpful, prices are very reasonable and they don't try to push you to do anything unnecessary, the manager Jacob is extremely friendly and offered advice on a warranty problem we were having with are kia. So thank you guys very much.

Jeremy F.

Honest Repair Shop
Brakes

This is the only place I will take my cars to for brake service. Jacob is always fair and reasonable, and I appreciate his honesty and expertise.

Jason O.

5 Star Service

Honest and good work done for a fair price. Get there early if you want to wait for your car, otherwise they get busy.

Denise S.

Recommended Auto Repair

They were very honest and upfront about what service I needed. Never tried to scare me into buying service I didn't need. Will definitely be taking my car here from now on.

Doug R.