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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Brake Professional is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Brake Professional we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree 		Agree Disagree Strongly
Disagree 		Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

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What Our Customers Are Saying

I've been coming here for ar least 6 tears and the service is always great. Jake is awesome. His brother and nephew are also nice. Very good service.

Car & Truck Care, near Rancho Cucamonga, California

, 10/03/2025

Honest and timely in the service. Detailed on what they were going to do and when they would be completed.

AC Repair, near Rancho Cucamonga, California

, 10/02/2025

Went in for an oil change. It only took an hour. Knowledgeable mechanics and great service. Highly recommend!

Rancho Cucamonga, CA

, 09/26/2025

Our Benz was making noise when we hit the brakes. I knew it meant time to change out brake pads before rotors get damaged. Met Jacob let him know I need new brake pads and call me with the quote. Jacob called me and let me know I don?t need any work done! My brake pads are good and do not need replacing at this time still have life left in them! Jacob just won my respect, confidence and most important trust! I was ready to pay up front to get this done. Thank you for your honesty Jacob and Brake Professional crew. I will be back and recommending you to all my friends and family! Tough to find honestly these days! Sam Khan

, 09/18/2025

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Savings & Specials

Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.

Hot Summer Days A/C Service Special! $29.95 + refrigerant & tax

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10% Discount

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Economy Oil Change Special Offer $25.95 + tax

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Partners

  • ASE (Automotive Service Excellence)
  • technet
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